Troubleshooting

Missing menus, frozen integrations, billing surprises—start here before you open a ticket.

Billing & subscription issuesSubscription plans, renewal timing, and the payment methods used for Smart Dining invoices all live under Account (top-right profile). Restaurant payouts and guest wallets use different screens—see Payouts & wallet when those are what you need.Open guide →
Integration sync problemsMost sync issues are expired credentials, mapping drift, or provider incidents.Open guide →
Permissions & missing sidebar areasIf you can’t see Orders, payouts, or settings, your role is almost always the reason—we hide sensitive tools on purpose.Open guide →

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