Service shifts configuration
Shift settings (/shift-settings) define service periods and policies that reservations and live service inherit. Shift overview (/shift-overview), when enabled for your brand, is a read-focused snapshot—not the editor.
Overview
Shift settings (/shift-settings) define service periods and policies that reservations and live service inherit. Shift overview (/shift-overview), when enabled for your brand, is a read-focused snapshot—not the editor.
When to use this
Tuning pacing, capacity, or policies for lunch vs dinner.
Step-by-step
- Go to Settings → Service Shifts (/shift-settings) to edit policies and pacing.
- Adjust policies to match how your floor actually runs.
- Coordinate with Reservations settings so guest expectations match shift behavior.
Tips & best practices
- Document major policy changes in your internal playbook so hosts stay aligned.