Marketplace & subscriptions overview
Marketplace surfaces add-ons and hardware aligned to your program; subscription and payment method management live under Account.
Overview
Marketplace surfaces add-ons and hardware aligned to your program; subscription and payment method management live under Account.
When to use this
Use when you are evaluating add-ons or need to reference how billing relates to in-app purchases.
Step-by-step
- If Marketplace appears in your sidebar, open it there; otherwise your brand may route add-ons through Account → Subscriptions or another flow.
- Review line items and plans under Account → Subscriptions before contacting support about invoices.
Tips & best practices
- Billing questions are faster when you include plan name and approximate charge date in a service request.
Common issues
Checkout or plan change errors
Verify payment method on file, billing address, and that your user has rights to modify subscriptions for the organization.