Here you manage restaurant payouts and wallet balances—not the credit card Smart Dining charges for your subscription (that’s Account → Payment methods).
On this page
Here you manage restaurant payouts and wallet balances—not the credit card Smart Dining charges for your subscription (that’s Account → Payment methods).
Overview
Payout configuration moves funds according to your program; wallet may be available for eligible regions and products. Subscription billing cards are managed separately under Account → Payment methods.
When to use this
Use when setting up banking, verifying payout status, or understanding wallet top-up where enabled.
Step-by-step
- Navigate to Account → Payout for bank and payout settings you are permitted to edit.
- If wallet is enabled for your brand, open Account → Wallet for balance and top-up flows.
Tips & best practices
- Support tickets about payouts should include restaurant and approximate transfer dates (never paste full card or bank secrets).
Common issues
Missing wallet or payout menu
Availability is controlled by product and region—ask an owner whether your organization is enabled.
Payout delayed or returned
Verify bank account ownership and routing numbers with your finance lead; tickets should omit full account numbers.
Balance doesn’t match expectations
Compare statement dates and timezone boundaries to processor portals before opening a Billing request.